Google reviews for med spas

Be the med spa new clients choose on Google.

Fresh reviews, a reply on every one, and a profile that earns trust before a client ever calls. Review Engine does it all for you, live in 7 days.

Book a call See how it works
  • Every client asked for a review
  • Every review answered in 48 hours
  • Live in 7 days

Why it works

Clients are scrolling past you on Google Maps.

Picking a med spa takes seconds, and people go with whoever looks busiest, happiest and most active. If your listing doesn't look like that, the booking goes to someone else.

Comparison of two Google listings. A listing with few, old reviews and no replies gets scrolled past. A listing with a high rating, hundreds of reviews, fresh reviews and replies gets the call. Illustrative example.

Star rating

The number that wins the click

A new client sees your rating first. A strong one gets you the call. A weak one gets you scrolled past.

Number of reviews

Proof you're the trusted choice

Lots of reviews say other people chose you and loved it. A handful makes a clinic look like a risk.

How recent

Proof you're open and thriving

A review from this week says you're busy right now. A review from last year makes people wonder.

Most clinics only get reviews when someone remembers to ask. Review Engine asks every client, every time, so you stop leaving bookings on the table, with nothing extra for your team to do.

See how it works

How it works

We set it up once, then run it every month.

You approve the setup. After that, Review Engine works in the background while your team focuses on clients.

One time · Live in 7 days

Setup

  1. Clean up your Google listingCategory, services, hours, booking link and photos.
  2. Create your direct review linkPlus a QR code for the clinic to use if it wants.
  3. Write the review requestText and email in English, with French available if you want it.
  4. Connect to your booking systemRequests send automatically a few hours after each visit.
Every month

Ongoing

  1. Automatic review requestsSent after every completed appointment.
  2. A reply to every new reviewWritten personally by Nicole.
  3. Rule-breaking reviews reportedWe report and appeal reviews that violate Google's policy.
  4. A one-page reportNew reviews, average rating and total count.

Pricing

Simple pricing. Two numbers, nothing hidden.

Setup
$300 USD

One time, paid before work starts.

  • Google listing clean-up
  • Direct review link and QR code
  • Request text and email in English (French optional)
  • Booking system connection
Monthly
$200 USD / month

Review Engine, running every month.

  • Review request after every appointment
  • A reply to every new review
  • Rule-breaking reviews reported and appealed
  • One-page monthly report
  • SMS usage billed at cost

Text message (SMS) usage is billed at cost, with no markup. Email requests have no extra charge.

Our guarantee

We guarantee the work we control.

“Live in 7 days. Every client asked. Every review answered within 48 hours. If we miss any of it, that month is free.”

We stand behind the work we run for you. A star rating, a review count and a Google Maps ranking depend on your client volume and the quality of your service, so we never promise them.

The 7 days start once we have access to your Google listing and booking system. The 48 hours start when a review is posted.

What we guarantee
  • Live within 7 days
  • A request sent after every appointment
  • A reply to every review within 48 hours
What we never promise
  • A specific star rating
  • A number of reviews
  • A Google Maps ranking

Questions

Good to know.

Is this software?

No. Review Engine is a done-for-you service, not software you have to learn or run yourself. We set it up, run it every month, and write every reply for you.

Does my team have to do anything?

No. Review requests send automatically from your booking system a few hours after each visit, so nothing depends on someone remembering to ask.

Who writes the replies to reviews?

Nicole writes a reply to every new review, personally. Replies are written in a warm, professional tone that fits your clinic.

What happens with unfair or rule-breaking reviews?

Reviews that break Google's rules are reported to Google, and we appeal negative reviews that violate Google's policy. Reviews that follow the rules stay up, and we reply to them professionally.

How much do text messages cost?

The $200 a month covers the full Review Engine. If you send review requests by text, the carrier cost of the messages is billed at cost, with no markup. Email requests have no extra charge.

Can you work in French?

Yes, if you'd like. French is optional. The review request text and email are written in English, and we can also write them in French for clients who prefer it.

Ready when you are

Let reviews run themselves.

Book a 30-minute call and we'll get your clinic's setup started. Your system goes live within 7 days.

Book a call

Or write to nicole@highlyreviews.com